Refund Policy: We want you be completely satisfied with your purchase from our store. If for any reason you are not, we offer a flexible refund policy to ensure your peace of mind. 1. General Refunds: We accept refunds for any reason within 30 days of the original purchase date. To be eligible for a refund, the item must be unused, in its original packaging, and in the same as when you received it. 2. Defective or Non-Functioning Products: In addition to the general refund period, we also provide extended coverage for defective or non-functioning products. If you encounter any issues with the functionality of the item, we will accept refunds up to 90 days from the original purchase date. Please note that this applies only to products that are found to have manufacturing defects or fail to function as intended. 3. Return Process: To initiate a refund, please contact our customer support team within the specified timeframe. We may require proof of purchase, such as a receipt or order number. Once your return is approved, you will be provided with instructions on how to ship the item back to us. 4. Refund Method: Refunds will be issued in the same form of payment used for the original purchase. Please allow up to 10 business days for the refund to be processed and reflected in your account. 5. Exceptions: Please note that certain items, such as personalized or custom-made products, may not be eligible for a refund unless they are deemed defective or non-functioning. We reserve the right to modify or update this refund policy at any time without prior notice. If you have any questions or concerns regarding our refund policy, please don't hesitate to reach out to our customer support team. We are here to assist you. Thank you for choosing MaxTraxx!